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Passenger Services

Take advantage of any of the following services while at Seattle-Tacoma International Airport. Refer to our maps for general locations. Shop, Dine and Relax lists airport shops, restaurants and services.

U.S. Bank ATMS

U.S. first-class stamps are available at all ATMs in the Airport.

Airport Area Number Locations
Main Terminal (Ticketing) 4 two behind the Northwest Airlines ticket counter, two behind the Alaska Airlines ticket counter
Main Terminal (Baggage Claim) 4 at the far south end (next to scheduled bus check in desk) across from Carousel 4, by the escalators at Carousels 8 & 13
Concourse A 3 across from Gates A4, A9, & A11
Concourse B 1

across from Gate B4

Concourse C 1 across from Gate C10
Concourse D 2 next to Hudson News, near Gate D12
North Satellite 1 in corridor between Gates N2 & N8
South Satellite 1 in corridor between Gates S3 & S8
Central Terminal 2 next to each of the restrooms

Cellular Service/Cell Phone Chargers

Cellular voice service is available throughout the airport, including the subway system and the airport garage.

Cell phone charger kiosks that offer a variety of connections to fit most phones are now available on Concourses A, B, C and D. The cost is $3 per use.

Concourse Cell Phone Charger Location
Concourse A Next to shoeshine
Concourse B Gate B2
Concourse C Next to the Emerald City Lounge
Concourse D (2) In shoeshine alcove, end of Concourse by gates D8 – D12

Change Machines

Airport Area Location
Bill to Coin Exchanger
Main Terminal - Ticketing Level (2) Behind Northwest Airlines Ticket Counter and in front of Kathy Casey's Dish D'Lish

North Security Checkpoint

Baggage Claim (2) Carousel 5

Carousel 13

Bill-to-Bill Exchanger
Baggage Claim Carousel 4

E-mail Phones

Internet-enabled phones that give airport customers high-speed access to e-mail and the Web are available throughout the Airport. The cost is 35 cents a minute with a $5 minimum. The phones accept credit and debit cards as well as cash. Cash must be in $1 or $5 bills and no change is given.

Airport Area

 Location

Main Terminal - Ticketing Level South end near EVA airlines ticket counter

Behind Northwest Airlines ticket counter, across from Seattle's Best Coffee

Main Terminal - Baggage Claim Carousel 9
Concourse B Gate B7
Concourse C Gate C12
Concourse D Gate D8
South Satellite

Gate S-2

Gate S10

North Satellite Gate N8

Flight Information

Real-time flight information for Sea-Tac Airport is available on this site. Travelers can also get updates by texting from most mobile phones. Text "FlySEA" (359732) and text the name of your airline and flight number.

Ground Transportation Information

Ground Transportation information is available at the fully-staffed information booth in Baggage Claim near Carousel 12 (open seven days a week from 6 a.m. to 2 a.m.) and at the information booth on the third floor of the Airport Garage. For information on all modes of transportation to and from the airport, call (206) 431-5906. More information and a ground transportation map is available on this site.

Information Desks

Baggage Claim: An Airport Information booth is located in Baggage Claim across from Carousel 12. It is staffed from 6 a.m. to 2 a.m., seven days a week.

Parking Garage: The Ground Transportation Information booth is located on the third floor of the Parking Garage.

Interdenominational Services

Held in the Meditation Room of the Main Terminal, Mezzanine Level. (206) 433-5505.

International Traveler Services

  • U.S. Customs and Immigration. Located in the South Satellite near the international gates.
    Customs: (206) 553-7960. Immigration: (206) 553-0467/0466.
  • Currency Exchange (Travelex). Located in the Main Terminal - Ticketing Level (one on the south esplanade and one on the north), in the Main Terminal - Baggage Claim and on Concourse A.
  • Language Phone Line. Located in the inspection booths at Customs and Immigration and at the Airport Information Booth right outside the exit from the B gates (pre-security, south of the Central Security Checkpoint), these phones link up travelers and inspectors to interpreters for more than 150 different languages.

Internet Access

High-speed wireless Internet access, provided by AT&T, is available to laptop users everywhere at Sea-Tac except the subway and upper floors of the garage. There is a $7.95 fee for 24 hours of access for non-AT&T subscribers.

Internet phones are also available throughout the Airport.

Laptop Lane

Located in the North Satellite, this center provides online access for computers, phones, fax machines, photocopying and more.

Lost & Found

Located in the central part of the Main Terminal at Sea-Tac Airport, up on the Mezzanine Level, room 6016. For items lost or left on an airplane, please contact your airline.

Luggage Carts

"Smarte Cartes" are conveniently placed throughout the terminal and on the third and fourth floors of the Airport Garage, and are available to rent for $3. There is a 25-cent award for returning a Smarte Carte after use. Smarte Cartes are not allowed through security checkpoints, but are available for rent on Concourses A, B, C and D.

Mailbox

U.S. mailboxes are located:

Pre–Security / Ticketing Level

Pre–Security / Baggage Claim Level

Beyond the Security Checkpoints

Stamps can be purchased at all Airport ATMs.

USO - Military Assistance

The USO is located on the Mezzanine Level of the Main Terminal. Open 24/7, the Sea-Tac Center serves our military members and their families with a full nursery, children's games, books, and toys; sleeping facilities, showers, free snack bar, comprehensive travel information and assistance, and a lounge area that includes a big-screen TV, X-box games, Internet access, and library. (206) 433-5438.

Notary Public

Available at Ken's Baggage Storage and Rentals no appointment necessary.

Passenger Paging

All airport paging is done through the airlines. (There is no central paging.)

Pets

  • In the terminal: All pets must be in their travel carriers when in the Main Terminal building. The only exception is training/service dogs and other specially trained pets assisting travelers with disabilities.
  • Outside pet area: A small area has been set up outside the Main Terminal to serve a "pet potty" for traveling animals. Equipped with absorbent sand, plastic bags and a garbage can, it is located outside of Baggage Claim, just north of the terminal, on the left under the outside stairs.

Police, Fire, Medical

  • Emergency Services For police, fire or medical emergency, call 911. For a non-emergency, call (206) 433-5400 for police and (206) 433-5327 for the fire department.

Rentals

Car seats, strollers, and wheelchairs are available for rental at Ken's Baggage Storage & Rentals.

"Send It Home" Kiosks

Travelers who inadvertently pack a prohibited item in their carry-on luggage have the option of mailing it home from one of the self-service "Send-It-Home" kiosks, conveniently located near every security checkpoint.

The kiosks, operated by Ken's Baggage Storage & Rentals, are set up for mailing small items like tools, scissors and pocketknives. A list of items that cannot be mailed, including lighters, ammunition, and pressurized containers, is posted at each kiosk. There are also size and weight requirements. The item must fit in the provided plastic bags and be weighed on the kiosk's scale. Oversized items can be taken to the Ken's Baggage office on the Baggage Claim level between Carousels 12 & 13.

Travelers can pay at self-service kiosks by cash, MasterCard or Visa. The items are shipped in bubble mailers by uninsured 1st class.

Destination Fee Estimated Delivery Time
U.S. domestic $7 3-10 days
Canada $10 3-10 days
International $14 3-15 days

Shipping & Packaging

Shipping supplies and UPS and Federal Express services are available at Ken's Baggage Storage & Rentals.

Smoking

Sea-Tac is a non-smoking facility, so smoking is not allowed anywhere inside the terminal building. Smoking is permitted on the lower airport drive sidewalk, outside of the baggage claim area, in designated areas only. Please observe signage and don't smoke directly outside the doors that lead inside to the baggage claim area.

Smoking is not permitted on the upper drive, directly outside the main terminal and ticketing area.

Stamps

U.S. first-class stamps can be purchased at all ATMs in the Airport. The cost for for a sheet of 18 first-class stamps is $8.50; the price includes an administrative fee.

Storage

There are no self-service baggage lockers at Sea-Tac Airport. Ken's Baggage Storage & Rentals, a staffed service on the Baggage Claim Level between Carousels 12 & 13, offers storage for everything from a small set of keys to a bicycle and luggage.